This Privacy Policy explains how Esmedo IT collects, uses, discloses, retains, and deletes personal data in connection with the website esmedoito.top. It is intended to describe the data lifecycle in a clear sequence, from collection through final disposal, and to reflect the website's limited contact and operational processing.
When you submit a contact form or otherwise reach out to Esmedo IT, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to keep the website functioning, secure, and deliver content correctly.
We receive personal data from you when you complete a form, send a message, or choose to share details about your project. Technical data is generated automatically by your browser and our servers during access to the website. We do not rely on unconfirmed tracking or advertising data sources.
We use essential cookies to support core site operation, such as page delivery and basic security functions. We also use preference cookies to remember privacy or display choices you make. We do not confirm the use of analytics or marketing cookies on this website.
You can manage cookies through your browser settings and, where available, by adjusting privacy preferences on the site. Essential cookies support basic site functions and cannot usually be disabled without affecting performance. Preference cookies are used to remember your choices so the site can operate consistently across visits.
We use personal data to respond to inquiries, understand service preferences, deliver the website and its content, maintain technical stability, and protect the site against misuse or security threats. Where necessary, we also use data to comply with legal obligations and to document or resolve service-related issues. Processing is limited to what is reasonably necessary for these purposes.
We may share personal data with service providers that support website hosting, technical delivery, security, or message handling, but only to the extent needed for those functions. Any such recipient is expected to process the data under appropriate confidentiality and security obligations. We do not confirm broader partner sharing beyond these operational needs.
We may disclose personal data to public authorities, courts, or other parties when required by law, to respond to lawful requests, or to protect our rights, users, and systems. Disclosure may also occur where it is necessary to complete a requested service or to address a security incident. We do not disclose personal data for unconfirmed marketing purposes.
Privacy rights lifecycle
You may have rights under applicable privacy law to know what data we hold, request corrections, object to certain processing, or ask for deletion where the law allows. Some rights apply only in specific situations, such as when processing is based on legitimate interests or consent. We assess each request against the legal and operational context before taking action.
To exercise a privacy right, submit a request through one of the contact channels listed in this policy and provide enough information for us to identify the relevant data. We may need to confirm your identity before responding. Once verified, we will review the request, determine the applicable legal basis, and respond within the timeframe required by law or explain why further action is not possible.
We retain personal data for the period needed to respond to inquiries, maintain the website, meet security obligations, and satisfy any legal or accounting requirements that may apply. When the relevant purpose ends, data is deleted, anonymized, or otherwise removed from active use according to our internal lifecycle practices. If a legal hold or dispute requires continued retention, the data is kept only for that limited purpose.
If we make material changes to this policy, we will update the posted version and use reasonable means to draw attention to the change where appropriate. The revised policy applies from its effective date unless a different notice is stated. Continued use of the website after an update does not limit any rights you may have under applicable law.
For GDPR purposes, Esmedo IT acts as the controller for the personal data described in this policy. Processing is based on the operation of the website, responses to your requests, security needs, and other lawful grounds where applicable. We aim to keep processing limited, relevant, and proportionate to the purpose for which the data was collected.
Where the GDPR applies, it governs our processing of personal data for users in the European Economic Area, including users in Réunion.
Where GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, subject to legal limits and the nature of the processing. We may ask for information needed to verify your identity and to understand the scope of the request. If a request cannot be fully granted, we will explain the reason to the extent required by law.
Use the contact details below for privacy questions, requests, or clarifications about this policy.
